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Health Insurance Counseling and Advocacy Program

HICAP provides free and unbiased community education and individual counseling to Medicare beneficiaries about Medicare, Supplemental plans, Prescription Drugs, Medicare Advantage plans, Long Term Care, Appeals, and more.

Health Insurance CounselingThe Health Insurance Counseling and Advocacy Program (HICAP) is a volunteer supported program that helps Medicare beneficiaries of any age make informed choices and provides advocacy when their health care benefits and rights are threatened or denied. Individual appointments are available throughout the county with trained volunteer counselors who are registered with the California Department of Aging.

Request an appointment online - Individual appointments are available at over 30 locations throughout Alameda County

View upcoming Community Education Presentations 

Who does HICAP serve?

  • Current Medicare beneficiaries
  • Adult children and other representatives of Medicare beneficiaries
  • People 65 years and over who are: eligible for Medicare; about to begin receiving Medicare benefits; contemplating the purchase of Medicare related health insurance; or planning for retirement
  • People younger than 65 years who are eligible for Medicare due to disability
  • People needing information on Long Term Care Insurance

How can you help?

Contact us for more information and assistance. Or find out how you can get involved.

For the latest Medicare information, Click Here! 

HICAP does not sell, endorse, or recommend any specific insurance product.

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Upcoming Events
**Private Event** Stepping up to the Plate: Guardianship and Custody Options Oct 21, 2014 10:30 AM - 11:30 AM — Alameda County Child Protective Serv, 24100 Amador St., 5th Flr, Hayward 94544
Medicare & the AEP: Changes for 2015 Oct 21, 2014 01:00 PM - 02:00 PM — Mastick Sr. Ctr. 1155 Santa Clara Ave, Alameda 94501
Medicare & the AEP: Changes for 2015 Oct 22, 2014 11:00 AM - 12:00 PM — Redwood Gardens, 2951 Derby St. Berkeley 94705
Medicare & the AEP: Changes for 2015 Oct 22, 2014 02:00 PM - 03:30 PM — JL Richard Terrace & Evergr. Annex, 250 E. 12th St., Oakland 94606
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