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Health Insurance Counseling and Advocacy Program

HICAP provides free and unbiased community education and individual counseling to Medicare beneficiaries about Medicare, Supplemental plans, Prescription Drugs, Medicare Advantage plans, Long Term Care, Appeals, and more.

Health Insurance CounselingThe Health Insurance Counseling and Advocacy Program (HICAP) is a volunteer supported program that helps Medicare beneficiaries of any age make informed choices and provides advocacy when their health care benefits and rights are threatened or denied. Individual appointments are available throughout the county with trained volunteer counselors who are registered with the California Department of Aging.

Request an appointment online - Individual appointments are available at over 30 locations throughout Alameda County

View upcoming Community Education Presentations 

Who does HICAP serve?

  • Current Medicare beneficiaries
  • Adult children and other representatives of Medicare beneficiaries
  • People 65 years and over who are: eligible for Medicare; about to begin receiving Medicare benefits; contemplating the purchase of Medicare related health insurance; or planning for retirement
  • People younger than 65 years who are eligible for Medicare due to disability
  • People needing information on Long Term Care Insurance

How can you help?

Contact us for more information and assistance. Or find out how you can get involved.

For the latest Medicare information, Click Here! 

HICAP does not sell, endorse, or recommend any specific insurance product.

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Upcoming Events
**Private Event** Low Income Assistance: How to Get Help with Health Care Costs **with Cantonese interpretation** May 28, 2015 11:00 AM - 12:30 PM — Lion Creek Crossing, 6710 Lion Way, Oakland 94621
**Private Event** Seniors' Guide to Public Benefits May 29, 2015 02:00 PM - 03:00 PM — Harrison Sr. Housing, 1633 Harrison St. Oakland 94612
**Private Event** Consumer Fraud: Scams Targeting Seniors and Tips for Protection and Prevention Jun 04, 2015 06:00 PM - 07:00 PM — Ironwood Village, 3301 Newport St., Pleasanton 94566
Four Seasons of Health Expo Jun 05, 2015 09:00 AM - 01:00 PM — Fremont Sr. Ctr, 40086 Paseo Padre Pkwy. 94538
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