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Health Insurance Counseling and Advocacy Program

HICAP provides free and unbiased community education and individual counseling to Medicare beneficiaries about Medicare, Supplemental plans, Prescription Drugs, Medicare Advantage plans, Long Term Care, Appeals, and more.

Health Insurance CounselingThe Health Insurance Counseling and Advocacy Program (HICAP) is a volunteer supported program that helps Medicare beneficiaries of any age make informed choices and provides advocacy when their health care benefits and rights are threatened or denied. Individual appointments are available throughout the county with trained volunteer counselors who are registered with the California Department of Aging.

Request an appointment online - Individual appointments are available at over 30 locations throughout Alameda County

View upcoming Community Education Presentations 

Who does HICAP serve?

  • Current Medicare beneficiaries
  • Adult children and other representatives of Medicare beneficiaries
  • People 65 years and over who are: eligible for Medicare; about to begin receiving Medicare benefits; contemplating the purchase of Medicare related health insurance; or planning for retirement
  • People younger than 65 years who are eligible for Medicare due to disability
  • People needing information on Long Term Care Insurance

How can you help?

Contact us for more information and assistance. Or find out how you can get involved.

For the latest Medicare information, Click Here! 

HICAP does not sell, endorse, or recommend any specific insurance product.

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Upcoming Events
Older Americans Month Event & Information Fair-City of Oakland May 04, 2016 10:00 AM - 02:00 PM — Outside of Oakland City Hall, 1 Frank Ogawa Plaza Oakland, CA 94612
(Private Event) Welcome to Medicare: An Overview of Coverage and Options May 04, 2016 02:00 PM - 05:30 PM — McClymonds High School, 2607 Myrtle St., Oakland, CA 94607
10th Annual Senior Health and Wellness Resource Fair - Castro Valley May 05, 2016 09:00 AM - 01:00 PM — Kenneth C. Aitken Senior and Community Center, 17800 Redwood Road Castro Valley, CA 94546
**Private Event** Overview of HICAP: Learn about our Services May 07, 2016 09:20 AM - 10:10 AM — Double Tree Hotel, 39900 Balentine Dr. Newark, CA
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