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Health Insurance Counseling and Advocacy Program

HICAP provides free and unbiased community education and individual counseling to Medicare beneficiaries about Medicare, Supplemental plans, Prescription Drugs, Medicare Advantage plans, Long Term Care, Appeals, and more.

Health Insurance CounselingThe Health Insurance Counseling and Advocacy Program (HICAP) is a volunteer supported program that helps Medicare beneficiaries of any age make informed choices and provides advocacy when their health care benefits and rights are threatened or denied. Individual appointments are available throughout the county with trained volunteer counselors who are registered with the California Department of Aging.

Request an appointment online - Individual appointments are available at over 30 locations throughout Alameda County

View upcoming Community Education Presentations 

Who does HICAP serve?

  • Current Medicare beneficiaries
  • Adult children and other representatives of Medicare beneficiaries
  • People 65 years and over who are: eligible for Medicare; about to begin receiving Medicare benefits; contemplating the purchase of Medicare related health insurance; or planning for retirement
  • People younger than 65 years who are eligible for Medicare due to disability
  • People needing information on Long Term Care Insurance

How can you help?

Contact us for more information and assistance. Or find out how you can get involved.

For the latest Medicare information, Click Here! 

HICAP does not sell, endorse, or recommend any specific insurance product.

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Upcoming Events
Memorial Day May 27, 2013 12:00 AM
Welcome to Medicare: Medicare & the Choices that Go With it. This is a private event. May 29, 2013 10:30 AM - 11:30 AM — Fremont Family Resource Center, 39155 Liberty St., Fremont 94538
Consumer Fraud: Scams & Tips for Protection & Prevention May 29, 2013 11:00 AM - 12:30 PM — Northgate Terrace CE site, 550 24th St., Oakland 94612
Health Care Reform & Medicare: What It Means for You May 30, 2013 10:00 AM - 12:00 PM — Berkeley Adult School Current Events class, 1701 San Pablo, Berkeley 94702
Consumer Fraud: Scams & Tips for Protection & Prevention May 30, 2013 12:00 PM - 01:30 PM — San Leandro Senior Community Center, 13909 E. 14th St., 94578
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