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Health Insurance Counseling and Advocacy Program

HICAP provides free and unbiased community education and individual counseling to Medicare beneficiaries about Medicare, Supplemental plans, Prescription Drugs, Medicare Advantage plans, Long Term Care, Appeals, and more.

Health Insurance CounselingThe Health Insurance Counseling and Advocacy Program (HICAP) is a volunteer supported program that helps Medicare beneficiaries of any age make informed choices and provides advocacy when their health care benefits and rights are threatened or denied. Individual appointments are available throughout the county with trained volunteer counselors who are registered with the California Department of Aging.

Request an appointment online - Individual appointments are available at over 30 locations throughout Alameda County

View upcoming Community Education Presentations 

Who does HICAP serve?

  • Current Medicare beneficiaries
  • Adult children and other representatives of Medicare beneficiaries
  • People 65 years and over who are: eligible for Medicare; about to begin receiving Medicare benefits; contemplating the purchase of Medicare related health insurance; or planning for retirement
  • People younger than 65 years who are eligible for Medicare due to disability
  • People needing information on Long Term Care Insurance

How can you help?

Contact us for more information and assistance. Or find out how you can get involved.

For the latest Medicare information, Click Here! 

HICAP does not sell, endorse, or recommend any specific insurance product.

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Upcoming Events
Holiday: Independence Day (observed) Jul 03, 2015 12:00 AM - 11:55 PM
Seniors' Guide to Public Benefits Jul 04, 2015 11:00 AM - 12:00 PM — Hayward Senior Cntr.; 3rd St. Castro Valley 94567
Overview of LAS: Learn About Our Legal Services Jul 07, 2015 01:30 PM - 02:30 PM — Baywood Court, 21966 Dolores St., Castro Valley 94546
Medicare Alert: How to Help Prevent Medicare Fraud & Abuse Jul 08, 2015 10:00 AM - 12:30 PM — Alta Bates Summit Medical Center, Health Education Center, Fontaine Auditorium, 400 Hawthorne Ave, Oakland
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