Health Insurance Counseling and Advocacy Program
HICAP provides free and unbiased community education and individual counseling to Medicare beneficiaries about Medicare, Supplemental plans, Prescription Drugs, Medicare Advantage plans, Long Term Care, Appeals, and more.
The Health Insurance Counseling and Advocacy
Program (HICAP) is a volunteer supported program that helps Medicare
beneficiaries of any age make informed choices and provides advocacy
when their health care benefits and rights are threatened or denied.
Individual appointments are available throughout the county with
trained volunteer counselors who are registered with the California
Department of Aging.
Request an appointment online - Individual appointments are available at over 30 locations throughout Alameda County
Who does HICAP serve?
- Current Medicare beneficiaries
- Adult children and other representatives of Medicare beneficiaries
- People 65 years and over who are: eligible for Medicare; about to begin receiving Medicare benefits; contemplating the purchase of Medicare related health insurance; or planning for retirement
- People younger than 65 years who are eligible for Medicare due to disability
- People needing information on Long Term Care Insurance
How can you help?
- Become a trained Volunteer HICAP Counselor
- Donate and support our incredible staff
- Stay informed - sign up for our e-newsletter
Contact us for more information and assistance. Or find out how you can get involved.
HICAP does not sell, endorse, or recommend any specific insurance product.

